TeamSTEPPS Master Trainer Certification 11/19-11/20
Includes Multiple Live Events. The next is on 11/19/2025 at 9:00 AM (EST)
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Register
- Non-member - $899
- Member - $399
The 1.5-day TeamSTEPPS Master Trainer Course equips healthcare professionals with the knowledge and skills to lead, implement, and sustain TeamSTEPPS principles within their organizations. This interactive training provides an in-depth understanding of evidence-based teamwork and communication strategies designed to enhance patient safety and improve team performance. Participants will learn how to effectively train others, facilitate team-based interventions, and drive culture change through practical exercises, case studies, and hands-on application of TeamSTEPPS tools. Upon completion, attendees will be prepared to serve as Master Trainers, capable of coaching teams, mitigating communication failures, and fostering a culture of collaboration and high reliability in healthcare settings.
Registration Requirements
A full team of three individuals is required; partial teams will not be able to register. Registration requires the following information for each of your three or more team members: Name, Organization Name, Address, Phone, Email, Credentials, and position within the organization.
Pre-Work
The pre-work is designed to help you prepare for the Master Training course. Furthermore, responses from your team’s pre-work will provide the faculty with key insight as to the needs of the class. Completing the pre-work will not only help you garner more from the training but will also help the faculty leverage their resources and expertise to tailor the curriculum to your needs. It is appropriate for your team to work together on this assignment and have one person submit it on the team’s behalf. Instructions on how to upload your pre-work will be forthcoming.
Upon successful completion of the TeamSTEPPS® Master Training course, attendees will receive a Certificate of Completion
Adriane Burgess
Senior Director for Innovation in Quality and Patient Safety
Maryland Patient Safety Center
Dr. Adriane Burgess is a nationally recognized leader in maternal-child health and patient safety with over 25 years of nursing experience across diverse perinatal care settings. She holds multiple certifications in healthcare quality, education, and obstetric care, reflecting her deep expertise and commitment to excellence.
Currently serving as the Senior Director of Innovation in Patient Safety and Quality at the Maryland Patient Safety Center, Dr. Burgess leads interdisciplinary initiatives aimed at advancing safety, equity, and quality in perinatal care. She has authored numerous peer-reviewed articles on maternal-child health clinical quality and is a sought-after speaker at both local and national conferences.
Her leadership has driven award-winning quality improvement projects recognized by Safe Healthcare for Every Woman, AWHONN, and the U.S. Department of Health and Human Services. In 2023, Dr. Burgess was honored with AWHONN’s Award for Excellence in Leadership and inducted as a Fellow of the Association of Women’s Health, Obstetric and Neonatal Nurses (FAWHONN).
Dr. Burgess currently serves on the Board of Directors for AWHONN, the Medical Advisory Board for Count the Kicks, and the Editorial Advisory Board for MCN: The American Journal of Maternal Child Nursing. She remains deeply committed to improving outcomes for birthing people and their babies through innovation, collaboration, and evidence-based practice.
Jacqueline Hartford
Program Manager
Maryland Patient Safety Center
Jacqueline Hartford, PharmD, BCPS, BCCCP, CPPS, is a patient safety leader at the Maryland Patient Safety Center, where she supports hospitals statewide in advancing medication safety and systems improvement. She brings extensive experience in high-acuity clinical settings and a strong commitment to collaborative learning and cross-institutional engagement.
Prior to joining MPSC, Jacqueline served as the Medication Safety Officer at LifeBridge Health and practiced for many years as an emergency department pharmacist. She earned her Doctor of Pharmacy from Midwestern University and completed post-graduate residency training in critical care. Board certified in pharmacotherapy and critical care pharmacy, and a Certified Professional in Patient Safety, Jacqueline is passionate about improving medication use processes and mentoring healthcare teams to enhance safe, effective care.
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