Root Cause Analysis 2/26/26

Includes a Live In-Person Event on 02/26/2026 at 8:30 AM (EST)

The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.

Debra Illig

Vice President of Clinical Effectiveness and Patient Safety

Adventist HealthCare

Dr. Debra Illig is the Vice President of Clinical Effectiveness and Patient Safety for Adventist HealthCare. Adventist HealthCare, based in Gaithersburg, Maryland. Components of the health system include acute care, behavioral health, community integrated networks, home health, and rehab.

Throughout her career as a nurse executive, Dr. Illig has assumed leadership roles across the healthcare continuum. Her passion is hospice and palliative care.

Dr. Illig earned her Doctorate in Health Administration from National University. She also earned her MBA from Marymount University in Arlington, VA, and her BSN from Indiana University of PA. She is a black belt in lean/six sigma with multiple   certifications in healthcare quality, patient safety, and legal nurse consulting.

As an equestrian, Dr. Illig resides in Maryland’s “horse country” with her husband and a menagerie of four-legged family members.

 

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Live In-Person Event
02/26/2026 at 8:30 AM (EST)   |  6 hours, 30 minutes  |  Attendance Required
02/26/2026 at 8:30 AM (EST)   |  6 hours, 30 minutes  |  Attendance Required The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like the Five Whys, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA), to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations. Please bring a laptop computer to access course materials. Lunch will be provided. Please email programs@marylandpatientsafety.org with any dietary requirements.
You must register to access.